Return Policy

Returns & Refunds

We want you to love your NovaPeak experience.

If you’re not completely satisfied with your order, we accept returns within 7 days of delivery for unused items in their original condition and packaging.

Damaged or Defective Items

If your order arrives damaged or there is an issue with your item, please contact our support team and we’ll work quickly to make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, approved refunds will be issued back to your original payment method.

To start a return, contact:
support@novapeak.store